Returns & Exchanges
At Ritkeep Fitness, we want you to be fully satisfied with your strength training gear; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Ensure the equipment is in its original packaging with all components included, and securely attach the provided shipping label to the outside of the box.
- 3.Ship the Item
Drop off your package at the designated carrier location and keep your tracking receipt for verification during the transit period.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.